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Gateway Technical Support Links

The Gateway manuals contain the instructions for each unit necessary to::

	Configure the Gateway
	Load the Configuration
	Trouble Shooting
	Manage the Gateways

The manuals provide the information necessary for most installations. If you require further assistance, please contact us for help. A detailed walk-through of the Setup Program is available here.

Support Resources

JBM has prepared a resource package for the C20 and C21. These (zip) packages contain a set of tools to help you understand the product, gather the information required for the configuration and remotely manage the IP Settings.

Other Resources

The following links are designed to provide information on how to configure and install the Gateways in your network. Please follow the links below for more information.

Installation Packages	Lists the Configuration Packages used to simplify the installation.
C120 and 130 LightBar Description	Describes the function of the C120 and C130 Series LightBar.
C200 and C250 LightBar Description	Describes the function of the C200 and C250 Series LightBar.
Air Card Support	Lists the Carrier-supplied Air cards used in the C120 and C130
Routing Support	Describes the types of TCP/IP routing available with the Gateways.
Protocol Support	Provides an overview of the protocols supported by the Gateways.
TCP Headers	The headers are used to communicate with the TCP/IP application.
Setup Program	This link downloads the JBM setup program to your local drive
Translation Tables	ASCII to EBCDIC translation tables used by the Gateways.
VTAM Trace	Instructions for running a VTAM or NCP trace between the 37xx and the Gateway.

If you have any questions or need further assistance, please e-mail us at: support@jbmelectronics.com