Extended Warranty

Once the Original Equipment Warranty expires, you can continue coverage by purchasing an Extended Warranty. The Extended Warranty provides several services for covered units at no additional charge:

The only additional cost for covered units under the Extended Warranty is when a faster shipping method than UPS Ground is requested.

The Extended Warranty is effective for one year from the Extended Warranty purchase date. If the Extended Warranty is purchased before the Original Equipment Warranty expires, the Original Equipment Warranty coverage will be converted to an Extended Warranty. This will provide continuous coverage for your unit with complete software and configuration assistance.

JBM will mail a renewal notice approximately 90 days before the warranty expires to enable you to maintain coverage.

Advanced Replacement

Under the Extended Warranty, an Advanced Replacement provides an immediate replacement of defective units. This can reduce downtime and minimize the problems caused by equipment failure. If you need an Advanced Replacement for units covered by an Extended Warranty, JBM will ship the replacement unit via Overnight Delivery Service. You will only be billed for the freight charges.

Once the replacement unit has been installed, return the original unit within 30 days, freight prepaid. If the original unit is not returned within 30 days, the replacement unit will be invoiced at our current list price.

The equipment provided under this program may be subject to prior sale or use. However, all equipment will meet the original equipment factory specifications.

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